Pat Harmon is teaching a two-day course at Cornell University's ILR School for Human Capital Development on February 27 and 28 in New York City. The course, Emotional Intelligence, An Edge for Leaders, allows participants to learn and develop the competencies associated with emotional intelligence to achieve higher performance.
Pat has taught the course at Cornell for the past 12 years. During the interactive skill-based workshop, she explains how Emotional Intelligence (EI), also known as "EQ", is the ability to harness your emotions in sensing, understanding and responding adeptly to social cues in your environment. She explains the dimensions of this skill and illustrates how it is what every leader uses to make pivotal decisions. The course will show you how EI can help you plan projects and initiatives, solve problems, interact with clients, set performance expectations, communicate feedback and interact with colleagues at all levels.