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Emotional Intelligence

Traditional measurements of intelligence have focused on IQ, or cognitive intelligence, which is the ability to recall information, apply knowledge, learn new things and think rationally and abstractly. As a predictor of success in life, however, it is not as accurate as emotional intelligence (“EI”).

EI is the intelligent, personal and social aspects of functioning, also know as one’s common’s sense.  It is a measure of one’s understanding of oneself and others, the ability to relate to people and to cope with our immediate surroundings. Many studies have shown that these factors directly affect the bottom line.  One study, for example, showed that partners in an accounting firm that partners who scored high on EI contributed 78% more in incremental profit than those without those strengths.1.

People with high EI know how to use their influence without having to rely on positional authority.  The real work in an organization gets done at the informal networks and it is here that the emotionally intelligence do well.

In this program, each participant will have an opportunity to fill out a pre-course EQ-i questionnaire, which is the first scientifically validated measure of EI.

Outcomes:

You will:

  • Learn your emotional and social intelligence report from the diagnostic questionnaire based on 20 years of research
  • Learn your areas of effectiveness and areas for development
  • Gain a understanding of the climate you create as a manager and employee
  • See profiles of top performers in various industries
  • Develop ways to enhance your influence and power
  • Receive one-on-one coaching, analysis and feedback
  • Create an action plan to build on your strengths and address your weaknesses

Master Trainer in EQ-i2.0

1.   Goleman, D. (2002). Primal Leadership, Harvard Business School Publishing

 

Center for Quality of Management Journal
Emotional Intelligence: Another Management Fad, or a Skill of Leverage?
By Patricia Harmon, PhD.
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